TERMS OF SERVICE

Last updated: September 5, 2026

Welcome to Justom Company.

These Terms of Service govern your access to and use of our online store, as well as your purchase of products through our website.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.

1. GENERAL INFORMATION

Justom Company is an independent clothing and lifestyle brand.

Orders are managed from Spain.

For any questions or inquiries, you can contact us at:

info.justom@gmail.com

2. PRODUCTS

We make every effort to display our products, colors, materials, and features as accurately as possible.

However, colors may appear slightly different depending on the device used to view our website.

Product availability is subject to available stock.

3. PRICES

All prices displayed in our store are stated in euros (€), unless otherwise indicated.

Prices include the applicable taxes that apply during the checkout process.

Shipping costs are displayed separately and added to the product price before completing your purchase.

Justom Company reserves the right to change prices at any time. Price changes will not affect orders that have already been confirmed.

4. ORDERS

When you place an order, you will receive an order confirmation at the email address provided during checkout.

The order confirmation means that we have received your purchase request.

We reserve the right to cancel an order in exceptional circumstances, such as an obvious pricing error, lack of stock, or reasonable suspicion of fraudulent activity.

If we cancel an order after receiving payment, you will receive the corresponding refund.

5. PAYMENTS

We accept the payment methods available during checkout, including credit or debit cards, PayPal, Apple Pay, Google Pay, and other payment methods provided through Shopify and its payment providers.

Payment must be completed before your order is prepared for shipment.

Justom Company does not directly store complete payment card details. Payments are processed by the relevant payment service providers.

6. SHIPPING

We ship to Spain and international destinations.

Orders are normally prepared and shipped within 1–2 business days.

Applicable shipping costs are displayed during the checkout process.

For detailed information about shipping costs, delivery times, returns, and customs, please refer to our Shipping & Returns Policy.

7. RIGHT OF WITHDRAWAL AND RETURNS

Consumers generally have a 14-calendar-day period from the date of delivery to exercise their right of withdrawal for online purchases, in accordance with applicable law.

For complete information about how to make a return, return costs, and applicable conditions, please refer to our Shipping & Returns Policy.

Nothing in these Terms of Service limits any rights granted to consumers under applicable law.

8. DEFECTIVE OR INCORRECT PRODUCTS

If you receive a defective, damaged, or incorrect product, please contact us at info.justom@gmail.com, providing your order number and, where possible, photographs of the product.

We will handle the issue in accordance with the rights and guarantees established by applicable law.

9. INTELLECTUAL PROPERTY

All content available on this website, including but not limited to logos, names, photographs, designs, graphics, text, videos, and visual elements, belongs to Justom Company or is used with the appropriate authorization.

You may not copy, reproduce, distribute, modify, or use this content for commercial purposes without prior authorization.

10. USE OF THE WEBSITE

Users agree to use our website lawfully and responsibly.

You may not use the website for fraudulent activities, introduce malicious code, attempt to gain unauthorized access to our systems, or interfere with the operation of the store.

11. THIRD-PARTY LINKS

Our website may contain links to or services provided by third parties, including payment providers, shipping services, social media platforms, or other services.

Justom Company is not responsible for the policies, content, or practices of third parties operating independently.

12. LIMITATION OF LIABILITY

Justom Company will make reasonable efforts to keep the information on our website accurate and up to date and to ensure the proper functioning of our store.

However, we cannot guarantee that the website will always be available or free from technical errors.

Nothing in these Terms of Service excludes or limits any rights or liabilities that cannot legally be excluded or limited.

13. CHANGES TO THESE TERMS

Justom Company may update these Terms of Service when necessary.

The current version will always be available on our website.

Changes will not affect orders that have already been confirmed before the changes take effect, unless otherwise required by applicable law.

14. GOVERNING LAW

These Terms of Service are governed by Spanish law and applicable consumer protection legislation.

Where the customer qualifies as a consumer, their legal rights under applicable law will be respected.

15. CONTACT

If you have any questions about these Terms of Service, you can contact us at:

Justom Company
info.justom@gmail.com

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